Find answers to common questions, learn how to use our platform, and get support when you need it. Our comprehensive help center has everything you need.
Find help articles organized by topic
47 articles
8 articles
12 articles
10 articles
15 articles
9 articles
7 articles
6 articles
Most viewed help articles from our community
Quick answers to common questions
Click the 'Register' button in the top right corner and fill out the required information. You'll need to verify your email address before you can start buying or selling.
We accept Bitcoin (BTC), Ethereum (ETH), USDC, USDT, and 50+ other major cryptocurrencies. All payments are processed instantly with no fees.
When you make a purchase, funds are held in escrow until you confirm receipt of the item. This protects both buyers and sellers from fraud.
Complete your seller profile, verify your identity through our KYC process, and start with small listings to build your reputation.
Our dispute resolution team reviews all cases within 24 hours. We use blockchain evidence and communication logs to make fair decisions.
Click 'Forgot Password' on the login page and follow the instructions sent to your email. Make sure to check your spam folder.
Can't find what you're looking for? Our support team is here to help you 24/7. Choose the contact method that works best for you.
Get instant help from our support team
Send us a detailed message about your issue
Speak directly with our customer service team
Connect with other users, share your experiences, and get help from the community. Our forums and social channels are active with helpful members and experts.
Jump to specific help topics
Complete guide for new sellers
Tips for secure transactions
How to send and receive crypto
Manage your profile and preferences